Android tv box fix?

Hi there all, I have an old Android TV box which when powered up gets to the logo screen but doesn’t load/boot, I have tried the reset button but it doesn’t take me to the options menu or reboot the system..I have the correct .img file with firmware of the the device and I have tried unsuccessfully to flash it using Amlogic USB Burner via double male USB cable connecting the box and pc..I have also burnt the .Img file with firmware onto and SD card which was then plugged directly into the box..neither method has worked..I have faithfully followed the instructions for both methods and the software for USB burning and SD card burning are Amlogic tools…so fully compatible as the Android Box is Amlogic also…any help would be appreciated

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