Problems changing from one phone to another!

Hi I’ve just broken the screen on my Honor 9 Lite and have just got a P20 (ex display) off ebay. Both phones were unlocked when purchased (I use GiffGaff). My old Sim card fits in the new phone and it powers-up ok . The initial setting up goes fine but then it asks me to use phone clone. At that point I give up as I can swith on my old phone because the card is out!!

Any help will be most welcome….I’ve now gone back to the old phone!

Best Regards


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