T-mobile Visual Voicemail

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Anyone else having trouble with this? For over a month I’ve been trying to get it to work. Upon opening I get a message we are activating your account, please wait. But nothing happens. I don’t recall when the app stopped working. I’ve Uninstalled it, rebooted, reinstalled it all to no avail. I opened a ticket with T-mobile support last week. They never called back. I called again today and they are supposedly going to check on it and get back to me tomorrow.

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