Why does my acer chromebook spin 713 keep crashing whenever I open games or apps?

My brother and I recently got Chromebooks for Christmas and we both have been experiencing issues with games crashing. I tried experimenting with a few games on the new Chromebook and the old one and the games still work on the old Chromebook. It also is not completely a wifi issue because the games still work well for the most part on the old models. I have checked my play store for updates (there are none) and I have restarted the Chromebook multiple times and nothing has worked. Any ideas?

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